Insight Mediation is a member of the National Mediation Training Registry.
WHO SHOULD ATTEND?
Human resource professionals, in-house counsel, executives, managers, and other employees who want to learn or improve their mediation skills, and those who are looking for new and better ways to resolve workplace disputes.
FUNDAMENTALS OF CIVIL & WORKPLACE MEDIATION TRAINING
This 40-hour training includes 20 hours of simulated mediation sessions, and covers the following subjects:
Do your managers know what behavior can lead to workplace liability? Do they know the best ways to handle workplace conflict?
Prevent conflict from escalating. Workplace conflict - and ultimately, liability - can arise from many directions. Employees feel frustrated because of inaccurate performance reviews, perceived unfair treatment, harassment, discrimination, “hostile work environment” situations, ADA / FMLA violations, claims of defamation and invasion of privacy, claims of broken promises that lead to breach of contract…to name a few. All these claims require investigation, and the appropriate response.
• Train your managers so you can prevent workplace liability
• Create a positive work environment
• Give supervisors the skills to investigate and respond to complaints
• Resolve conflicts at the lowest level
AREAS OF TRAINING
|Insight Mediation resolves your conflict - When it counts|